𝗧𝗘𝗥𝗠𝗦 𝗔𝗡𝗗 𝗖𝗢𝗡𝗗𝗜𝗧𝗜𝗢𝗡𝗦 𝗙𝗢𝗥 𝗦𝗨𝗣𝗣𝗟𝗬 𝗢𝗙 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦

𝗪𝗘𝗜𝗚𝗛𝗧 𝗟𝗢𝗦𝗦 & 𝗡𝗨𝗧𝗥𝗜𝗧𝗜𝗢𝗡 𝗜𝗡𝗧𝗘𝗡𝗦𝗜𝗩𝗘

𝗡𝗔𝗦𝗥𝗔𝗪𝗬 𝗟𝗧𝗗

𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗱𝗮𝘁𝗲: 𝗔𝘂𝗴𝘂𝘀𝘁 𝟭𝟳, 𝟮𝟬𝟮𝟲

Please read these Terms and Conditions before purchasing the Weight Loss & Nutrition Intensive.

They explain what you are purchasing, how the Program works, your cancellation and refund rights, and the responsibilities of both parties.

Ask any questions before accepting these Terms or making payment.

Please keep a copy of these Terms and the Order Confirmation.

If any part is unclear, contact us before payment.

We want you to understand the Program, its limits, the cancellation process, and the practical consequences of beginning personalized work after the Cooling-Off Period.

𝟭. 𝗪𝗵𝗼 𝗪𝗲 𝗔𝗿𝗲 𝗮𝗻𝗱 𝗪𝗵𝗼 𝗧𝗵𝗲𝘀𝗲 𝗧𝗲𝗿𝗺𝘀 𝗔𝗽𝗽𝗹𝘆 𝗧𝗼

Nasrawy Ltd is a company registered in England and Wales under company number 13209294.

Our registered office is 13 Russell Place, London, NW3 2BY, United Kingdom.

Our email address is zaina@znasrawy.com and our website is www.znasrawy.com.

In these Terms, “Nasrawy Ltd,” “we,” “us,” and “our” mean Nasrawy Ltd.

“You” and “your” mean the individual purchasing the Program.

Zainab Nasrawy, who works professionally as Zaina Nasrawy, personally delivers the Services on behalf of Nasrawy Ltd.

Your Contract is with Nasrawy Ltd, not with Zainab Nasrawy personally.

These Terms apply when you purchase the Program for your own personal nutrition, weight-management, health, or lifestyle goals.

You may be a coach, business owner, entrepreneur, professional, or self-employed person and still be treated as a consumer when you purchase the Program mainly for personal use.

You must be at least 18 years old and legally able to enter into a contract.

Nothing in these Terms removes or restricts a consumer right that the law does not allow us to remove or restrict.

The following words have specific meanings:

Contract: The legally binding agreement between you and Nasrawy Ltd.

Contract Date: The date on the Order Confirmation we email after accepting your Order and receiving cleared payment.

Cooling-Off Period: The statutory 14-day cancellation period beginning on the day after the Contract Date.

Order: Your request to purchase the Program.

Order Confirmation: Our email confirming that we accepted your Order and the Contract has been formed.

Prework: The Nasrawy Method educational materials, questionnaires, and preparation instructions.

Program: The Weight Loss & Nutrition Intensive.

Program Period: The 14-calendar-day personalized coaching period.

Program Start Date: The agreed date on which we begin reviewing your completed questionnaires and providing personalized Services.

It will not be earlier than the day after the Cooling-Off Period ends.

Services: The personalized analysis, calls, Nutrition Blueprint, written support, and related work described in these Terms.

Privacy Policy: Our separate notice explaining how we use and protect personal information.

Business Day: Monday through Friday, excluding public holidays in England.

Words such as including and for example introduce examples, not a complete list.

A written agreement includes an email or other message that both parties can save.

If a defined word appears in the singular, it can include the plural when the context requires it, and the reverse also applies.

𝟮. 𝗛𝗼𝘄 𝘁𝗵𝗲 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁 𝗜𝘀 𝗙𝗼𝗿𝗺𝗲𝗱

Before you pay, we will provide these Terms, a description of the Program, the total price, bank-transfer instructions, cancellation information, and our contact details.

By placing an Order, you offer to purchase the Program under these Terms.

We may accept or decline an Order.

No Contract is formed until you have accepted these Terms, we have received the full price in cleared funds, and we have emailed the Order Confirmation.

The date of that email is the Contract Date.

The Order Confirmation will include, attach, or link to these Terms, cancellation instructions, the model cancellation form, and the Privacy Policy.

Save these documents for your records.

Important information we give you about the Program before purchase may become part of the Contract where the law says it does.

Tell us before paying if an important promise or agreed detail is missing from the written documents.

If we decline your Order after receiving payment, we will return the full payment without unnecessary delay.

𝟯. 𝗪𝗵𝗮𝘁 𝘁𝗵𝗲 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗜𝗻𝗰𝗹𝘂𝗱𝗲𝘀

The Program normally includes:

Nasrawy Method Prework and detailed questionnaires.

Review of your dieting history, eating patterns, personality, lifestyle, environment, health, medications, and other relevant circumstances.

Personalized nutrition and behavior analysis.

Two private video coaching calls of approximately 60 minutes each.

Written guidance and practical frameworks.

A personalized Nutrition Blueprint and its review or refinement.

Written questions and answers during the Program Period.

The exact schedule and any additional agreed details may be included in the Order Confirmation or another written agreement between us.

We will provide the Services with reasonable care and skill.

The Prework helps you understand the main principles of the Nasrawy Method, reflect on previous weight-loss experiences, identify relevant patterns, and give us information needed to personalize the Services.

It may ask about your appetite, routines, food preferences, health, medications, symptoms, allergies, habits, personality, home and work environment, and previous approaches.

The Program is personalized to the information you provide.

Its value therefore includes work completed outside calls, such as reading your answers, identifying patterns, preparing analysis, developing your Nutrition Blueprint, and providing written guidance.

𝟰. 𝗣𝗿𝗲𝘄𝗼𝗿𝗸 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗖𝗼𝗼𝗹𝗶𝗻𝗴-𝗢𝗳𝗳 𝗣𝗲𝗿𝗶𝗼𝗱

We will normally give you access to the Prework after the Contract is formed.

During the Cooling-Off Period, you may read it, download one personal copy, complete and submit the questionnaires, or wait until the period has ended.

You are encouraged, but not required, to complete it during that period so the personalized Services can begin promptly afterward.

Accessing, reading, downloading, completing, submitting, or keeping the Prework does not waive your cancellation right, reduce a refund, begin the personalized Services, or authorize us to analyze your answers.

The Prework is provided at no separate charge as preparation for the personalized Services.

We may securely receive and store submitted questionnaires during the Cooling-Off Period.

Before that period ends, however, we will not review or analyze your answers, provide personalized coaching or feedback, answer personal nutrition questions, hold a coaching call, prepare your Nutrition Blueprint, or begin other personalized work.

You must complete the required Prework before the personalized Services can begin.

If it is late or incomplete, the Program Start Date or first call may need to move.

If you cancel during the Cooling-Off Period, you may keep one copy of the reading materials for private learning and personal application.

Nasrawy Ltd continues to own the materials.

You must not share, publish, sell, teach, distribute, reproduce, use them with clients, use them to create another service or product, remove ownership notices, or upload them to an artificial intelligence system for copying, training, reproduction, teaching, or commercial use.

If you submitted questionnaires before canceling, we will not use them to provide the Program.

We will stop processing them for that purpose and handle or delete the information as stated in the Privacy Policy.

We may retain limited records when reasonably necessary for legal, tax, accounting, insurance, fraud-prevention, or dispute-resolution purposes.

Completing the Prework early is optional.

We do not ask you to give up the Cooling-Off Period, and we do not treat early access as a request to start the paid personalized Services.

If you accidentally include information that is not reasonably needed, tell us and we will handle your request under the Privacy Policy and applicable data-protection law.

Do not send another person's private or health information unless you have a lawful reason and their permission where required.

Keep a copy of your submitted answers if you want one, because access may end after cancellation or when the Program finishes.

The Prework is not a test, and there is no benefit in guessing.

If a question is unclear or does not apply, say so.

We may ask a focused follow-up after the Cooling-Off Period.

A delay caused by missing essential answers may move the start date, but we will not use a minor omission to charge for work that we did not perform.

𝟱. 𝗬𝗼𝘂𝗿 𝟭𝟰-𝗗𝗮𝘆 𝗥𝗶𝗴𝗵𝘁 𝘁𝗼 𝗖𝗮𝗻𝗰𝗲𝗹

You may cancel the Contract without giving a reason during the 14-day Cooling-Off Period.

It begins on the day after the Contract Date and ends at the end of the fourteenth calendar day.

If, for example, the Contract Date is August 3, the Cooling-Off Period runs from August 4 through August 17.

To cancel, send a clear statement before the period ends to zaina@znasrawy.com or to Nasrawy Ltd at the address in Section 1.

You may use the model form at the end of these Terms, but you do not have to.

Your cancellation is effective when you send it, provided it is sent before the deadline.

If you cancel in time, we will refund all money you paid.

We will not charge for the Prework, impose a cancellation or administration fee, or deduct an amount because you accessed, completed, submitted, or kept the Prework.

We will make the refund without unnecessary delay and no later than 14 days after receiving your cancellation notice.

The refund will normally be sent by bank transfer, in the invoice currency, to the original payer and original paying account.

We will not deduct our outgoing transfer cost.

Your bank or an intermediary may apply a receiving fee or exchange rate that we do not control.

If you believe such a charge has reduced the amount you were legally entitled to receive, contact us and provide evidence so we can consider what further payment is required.

You may send the notice by email even if you ordered through another channel.

Keep a copy showing when it was sent.

If a cancellation notice reaches us after the stated deadline but evidence shows that you sent it on time, we will treat it as timely.

If the law gives you a longer cancellation period because required information was not provided correctly, that longer legal period applies.

Nothing in these Terms shortens it.

Because personalized Services do not start during the Cooling-Off Period, we do not expect to deduct a charge for work performed during that period.

If we ever agree in writing to a different start arrangement, we will first give the information and obtain the clear request required by law, and any payment for work completed before cancellation will be limited to what the law allows.

𝟲. 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗦𝘁𝗮𝗿𝘁, 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆, 𝗮𝗻𝗱 𝗪𝗿𝗶𝘁𝘁𝗲𝗻 𝗦𝘂𝗽𝗽𝗼𝗿𝘁

The personalized Services will not begin until the Cooling-Off Period has ended.

The Program Start Date will be agreed in writing.

Before starting, the full payment must remain cleared, the required Prework must be complete, you must have provided the information reasonably needed, and any required separate health-information consent must have been given.

The Program Period normally lasts 14 consecutive calendar days from the Program Start Date.

Weekends count.

Times and deadlines use United Kingdom time unless we agree otherwise in writing.

On or after the Program Start Date, we may review your answers, identify relevant patterns, prepare for calls, conduct personalized analysis, develop your Nutrition Blueprint, and provide written guidance.

This work is part of the paid Services even when completed before the first call.

“Unlimited written Q&A” means there is no fixed numerical limit on reasonable written questions directly related to your Program during the Program Period.

It does not mean continuous or immediate access, emergency care, medical care, unlimited review of unrelated material, work outside the Program, or support after the Program Period.

Questions must be reasonable in length, number, and subject.

We normally respond during reasonable working hours, but timing may vary with complexity, weekends, public holidays, illness, or unexpected circumstances.

Written support ends when the Program Period ends unless we agree to an extension in writing.

𝟳. 𝗬𝗼𝘂𝗿 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀, 𝗖𝗮𝗹𝗹𝘀, 𝗮𝗻𝗱 𝗣𝗮𝗿𝘁𝗶𝗰𝗶𝗽𝗮𝘁𝗶𝗼𝗻

You agree to provide accurate, complete, and honest information; complete the Prework as fully as reasonably possible; disclose relevant medical conditions, symptoms, allergies, pregnancy, medications, supplements, and health concerns; tell us if relevant circumstances change; seek suitable medical advice; attend calls on time; cooperate reasonably; communicate respectfully; protect private materials; and make your own decisions about acting on the information provided.

The usefulness and safety of personalized guidance depend partly on the information you provide.

We are not responsible for an error in personalization caused by information that you materially misstated, withheld, or left incomplete.

This does not remove responsibility that the law places on us.

Call dates will be agreed in writing.

Please give at least 24 hours’ notice if you need to reschedule.

If you cancel with less notice or fail to attend, we may treat the call as used where fair and reasonable, unless there was a genuine emergency, circumstances outside your reasonable control prevented attendance, we agree otherwise, or the law requires another result.

A replacement call depends on availability.

If you are late, the call may still end at its original time.

Calls should normally be completed within the Program Period.

That period does not automatically extend because you were unavailable, submitted information late, did not use the written support, or chose not to schedule or attend a call.

We will consider reasonable requests arising from genuine emergencies individually.

𝟴. 𝗣𝗿𝗶𝗰𝗲, 𝗣𝗮𝘆𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝗖𝘂𝗿𝗿𝗲𝗻𝗰𝘆

The standard Program price is $15,000 USD unless we clearly agree to another amount in writing before the Contract is formed.

The invoice will show the total, currency, any tax legally payable, transfer instructions, and payment deadline.

The full price is payable upfront in one payment.

We accept direct bank-to-bank payments, which may include ACH, domestic or international wire transfer, UK Faster Payment, or another direct transfer we approve.

We do not accept credit cards, debit cards, PayPal, or payment plans unless separately agreed in writing.

Payment is received only when cleared funds reach the account stated on the invoice.

Check the account details carefully and contact us before paying if anything is unclear.

Invoices are normally issued in United States Dollars.

Your bank may choose its exchange rate and charge sending or conversion fees.

Unless agreed otherwise, the full invoice amount must reach our account.

We do not control your bank’s fees or exchange rate.

Any refund will normally be paid in the original invoice currency.

Exchange-rate changes may make its value in your local currency different from the amount originally removed from your account.

We will not profit from a currency conversion, but we are not responsible for a difference created by your bank or another payment provider unless the law requires otherwise.

𝟵. 𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻 𝗔𝗳𝘁𝗲𝗿 𝘁𝗵𝗲 𝗖𝗼𝗼𝗹𝗶𝗻𝗴-𝗢𝗳𝗳 𝗣𝗲𝗿𝗶𝗼𝗱

After the Cooling-Off Period, you no longer have the automatic right to cancel simply because you changed your mind.

You may nevertheless request cancellation by emailing zaina@znasrawy.com.

Any refund will be calculated fairly by considering whether personalized work began, what Services were completed, time spent reviewing and analyzing your information, personalized material already prepared, reserved capacity that we could not reasonably refill, direct costs caused by cancellation, costs we saved, and losses we could reasonably avoid.

We will take reasonable steps to reduce our loss and will not automatically retain the full payment merely because the Cooling-Off Period ended.

If you cancel before we begin reviewing your questionnaires or providing personalized work, we will normally refund the amount paid less any reasonable direct loss caused by the cancellation.

This may include loss from a reserved Program place that we could not refill despite reasonable efforts.

We will not impose an automatic fixed penalty or recover the same loss twice.

After personalized work begins, we may retain a reasonable amount for completed questionnaire review, analysis, preparation, calls, personalized written work, the Nutrition Blueprint, written support already provided, and direct unavoidable loss caused by cancellation.

Beginning a component does not automatically mean the whole component was delivered.

If it was only partly completed, we will consider the reasonable value of the completed part, what was delivered, and the benefit you received.

A lack of a desired result does not by itself show that the Services were faulty or create an automatic refund right.

You are not automatically entitled to a refund because you lost less weight than hoped, progress was slower, appetite or cravings did not change as expected, you did not follow the recommendations, you changed your mind about the approach, implementation became difficult, or another customer obtained a different result.

This does not affect your rights if the Services were not provided with reasonable care and skill, were materially different from what was agreed, were misrepresented, were not provided within the agreed or a reasonable time, or otherwise failed to meet the legal standard.

Any refund due after the Cooling-Off Period will normally be explained in writing and paid by bank transfer in the invoice currency to the original payer and original account.

Unless a different legal deadline applies, we will send an agreed refund within 14 Business Days after the amount is agreed or finally determined.

We may require reasonable confirmation of the original bank account and will not normally refund an unrelated third party or an account that cannot reasonably be connected to the payer.

𝟭𝟬. 𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗣𝗿𝗶𝗰𝗲 𝗔𝗹𝗹𝗼𝗰𝗮𝘁𝗶𝗼𝗻

The $15,000 price is allocated as follows as a starting point for a fair refund or price reduction:

Detailed review, diagnostic analysis, and first-call preparation: $4,125 USD.

First private video call: $1,875 USD.

Personalized Nutrition Blueprint: $5,250 USD.

Second private video call and Blueprint refinement: $1,500 USD.

Written Q&A during the 14-day Program Period: $2,250 USD.

These amounts total $15,000 and reflect the specialized, personalized nature of the work.

They do not create separately purchasable services, charge you for uncompleted work, make a partly completed component fully earned, impose a cancellation penalty, or restrict your consumer rights.

The diagnostic allocation is not earned merely because we opened or briefly read a questionnaire.

It reflects completed review, personalized analysis, diagnostic work, and first-call preparation.

The Blueprint allocation reflects a completed personalized Blueprint provided to you.

Written-support value is earned throughout the Program Period and may, where appropriate, be calculated according to the number of support days provided.

𝟭𝟭. 𝗣𝗿𝗼𝗯𝗹𝗲𝗺𝘀 𝗪𝗶𝘁𝗵 𝘁𝗵𝗲 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗮𝗻𝗱 𝗬𝗼𝘂𝗿 𝗟𝗲𝗴𝗮𝗹 𝗥𝗶𝗴𝗵𝘁𝘀

We must provide the Services with reasonable care and skill.

If an agreed part is missing, late, materially different, or not properly provided for a reason within our control, tell us promptly.

Depending on the circumstances, we may complete or correct the work, repeat or reschedule a call, revise the Blueprint, extend support, or provide a fair price reduction or refund.

Where the law requires it, we will repeat or correct affected Services without charging you and within a reasonable time and without significant inconvenience.

If that is impossible, has not been done properly, or cannot be done within a reasonable time without significant inconvenience, you may be entitled to a price reduction or refund.

The allocation in Section 10 may be a starting point, but the final amount depends on what was properly delivered and the effect of the problem.

A document is not properly delivered merely because it was sent, and a call is not properly delivered merely because it took place.

These Terms do not limit any greater remedy required by law.

For clarity, if no personalized Services were delivered, the starting refund would be the full $15,000.

If the diagnostic work and first call were properly delivered but nothing else was provided, the starting refund would be $9,000.

If the diagnostic work was completed but the first call and all later Services were not delivered, the starting refund would be $10,875.

If the diagnostic work, first call, and completed Blueprint were delivered but the second call and written support were not, the starting refund would be $3,750.

If everything except written support was delivered, the starting refund would be $2,250.

If only part of the written-support period was missed, the starting reduction may be based on the number of support days not provided.

These examples are illustrations, not fixed limits.

The actual remedy will reflect the work properly completed, the seriousness and effect of any failure, any correction or repeat performance, and the rights given to you by law.

They do not prevent a larger refund or another remedy where the circumstances or applicable consumer law require it.

We will consider each problem fairly in its individual circumstances.

Information we give before purchase about the main features, timing, or trader may be binding when consumer law says it is.

We will not use a later term to erase an important statement that the law treats as part of the Contract.

If no completion time was agreed, we will perform within a reasonable time.

If the price was not agreed, which is unlikely for this Program, the law may require only a reasonable price.

Repeat performance means doing the affected work again to the extent needed to meet the Contract.

We will do it within a reasonable time, without significant inconvenience, and at our cost when the law requires.

A price reduction may be appropriate if repeat performance is impossible or is not completed within those limits.

It can be up to the full price where justified.

Other remedies available under general law remain available.

Please give us a reasonable chance to understand and correct a problem unless delay would be unsafe, urgent action is needed, or the law lets you seek another remedy immediately.

Reporting a problem promptly can help preserve evidence, but a reasonable delay does not remove a legal right.

We may ask for relevant messages or documents, but we will not demand unnecessary health information as a condition of considering a complaint.

𝟭𝟮. 𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝗶𝗲𝘀, 𝗖𝗼𝗻𝗱𝘂𝗰𝘁, 𝗮𝗻𝗱 𝗘𝗻𝗱𝗶𝗻𝗴 𝘁𝗵𝗲 𝗖𝗼𝗻𝘁𝗿𝗮𝗰𝘁

If you experience bereavement, hospitalization, sudden serious illness, or another serious personal or family emergency, contact us as soon as reasonably possible.

Depending on the circumstances, we may pause the Program, move the start date, reschedule calls, extend the Program Period, or agree on another reasonable solution.

Any accommodation is considered individually and does not remove your legal rights.

Both parties must communicate respectfully and professionally.

Threatening, intimidating, discriminatory, abusive, or harassing conduct is unacceptable.

We may pause Services when required information is missing, your conduct creates a serious safety concern, you repeatedly prevent delivery, or you seriously misuse private information or Program materials.

Where reasonable, we will explain the problem and give you an opportunity to correct it.

Either party may end the Contract for a serious breach.

We may pause or end it immediately for a credible threat, serious harassment or abuse, fraud, illegal conduct, serious safety risk, deliberate material falsehood, or serious misuse or distribution of our intellectual property.

If we end the Contract when you are not at fault, we will refund the reasonable value of Services not delivered.

If we end it because of your serious breach, any amount retained will be limited to Services delivered and reasonable direct loss that we could not avoid.

Ending the Contract does not remove rights or responsibilities that arose before it ended.

𝟭𝟯. 𝗛𝗲𝗮𝗹𝘁𝗵 𝗮𝗻𝗱 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗕𝗼𝘂𝗻𝗱𝗮𝗿𝗶𝗲𝘀

The Program provides nutrition education and coaching.

It does not provide medical diagnosis, medical treatment, emergency care, or medical supervision.

Nasrawy Ltd is not a medical practice.

Zainab Nasrawy is not a doctor and does not practice medicine, diagnose conditions, prescribe or change medication, provide emergency treatment, or replace your doctor or another qualified healthcare professional.

Zainab Nasrawy completed The Starch Solution Certification Course created by Dr. John McDougall, MD.

This certification does not make her a doctor, dietitian, or other regulated medical professional.

Information provided through the Program, website, social media, written materials, questionnaires, calls, and messages is educational.

It is not intended to diagnose, treat, cure, or prevent disease.

Consult an appropriately qualified healthcare professional before making significant changes to diet, exercise, supplements, or medication.

This is especially important if you have a diagnosed condition, take prescription medication, are pregnant or breastfeeding, have a history of an eating disorder, have severe allergies, have significant digestive or metabolic problems, or develop new or concerning symptoms.

Do not stop or change prescribed medication based only on the Program.

If you experience an urgent or serious health problem, contact an appropriate medical or emergency service.

Do not wait for a coaching response or use the Program as emergency care.

𝟭𝟰. 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗮𝗻𝗱 𝗧𝗵𝗶𝗿𝗱-𝗣𝗮𝗿𝘁𝘆 𝗥𝗲𝗳𝗲𝗿𝗲𝗻𝗰𝗲𝘀

We do not guarantee a particular amount or rate of weight loss, a particular body weight, permanent weight loss, a specific appetite or craving change, prevention or reversal of a condition, improvement of a condition, a laboratory result, increased income, or the same result as another person.

Results depend on factors outside our control, including your starting circumstances, health, medical history, medication, genetics, environment, decisions, consistency, and ability or willingness to apply information.

We will provide the agreed Services with reasonable care and skill, but you remain responsible for your personal decisions and actions.

The Program may discuss research, ideas, or materials associated with Dr. John McDougall, Dr. Douglas Lisle, T. Colin Campbell, and other authors or educators.

A reference does not mean those people or organizations endorse, supervise, or accept responsibility for Nasrawy Ltd or guarantee your results.

𝟭𝟱. 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻, 𝗥𝗲𝗰𝗼𝗿𝗱𝗶𝗻𝗴𝘀, 𝗮𝗻𝗱 𝗖𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝘁𝗶𝗮𝗹𝗶𝘁𝘆

To personalize the Program, we may collect contact details and information about your weight, health, medical history, medications, supplements, eating history, symptoms, allergies, personality, habits, routines, preferences, environment, communications, and coaching notes.

Health information receives special legal protection.

Where required, we will ask for a separate, clear statement expressly consenting to our collection and use of health information to prepare and deliver the Program.

Acceptance of these Terms does not replace that separate consent.

You may withdraw consent as explained in the Privacy Policy, although we may then be unable to provide personalized Services that objectively require the information.

We will handle personal information under the Privacy Policy.

Video calls may be recorded to keep an accurate record, review what was discussed, prepare or refine the Blueprint, maintain quality and documentation, or resolve a disagreement.

We will tell you when a call will be recorded and obtain consent where required.

We will not publish or use a recording for marketing without separate written permission.

Recordings may be shared only with your permission, with service providers that need limited access for secure delivery or storage, where required by law, or when reasonably necessary for a legal claim.

You may not record, copy, publish, or share a call without our written permission.

We will keep your health information, history, answers, private messages, recordings, notes, and Blueprint confidential, subject to the Privacy Policy.

We may disclose private information with your permission, when required by law or a court, to protect someone from a serious and immediate risk of harm, for a legal claim, or to a service provider needing limited access for secure delivery.

You must also keep our private Program materials confidential.

These duties continue after the Program ends.

The Privacy Policy explains who controls your information, the purposes and legal grounds for using it, retention periods, service providers, international transfers, security, and your data rights.

These Terms do not replace that notice.

We will collect only information that is reasonably relevant, take appropriate security measures, and limit access to people who need it for an authorized purpose.

No online system is completely risk free, but that does not reduce any security duty imposed by law.

Health information is sensitive information protected by special rules.

When we rely on explicit consent, the request will identify the type of information and purpose, be separate from other choices, and require a clear opt-in.

You may refuse or withdraw that consent.

Withdrawal does not make earlier lawful use unlawful, but it may prevent us from providing work that objectively requires the information.

We may still keep or use limited information where another law permits or requires it, as explained in the Privacy Policy.

Do not send health information through an insecure channel if we have provided a secure option.

Tell us promptly if you believe information was sent to the wrong person or your account was accessed without permission.

We will assess and handle any personal-data incident as required by law.

𝟭𝟲. 𝗜𝗻𝘁𝗲𝗹𝗹𝗲𝗰𝘁𝘂𝗮𝗹 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗮𝗻𝗱 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗨𝘀𝗲

Nasrawy Ltd or the relevant third-party owner retains all intellectual property in the Program, including the Nasrawy Method, Prework, written frameworks, templates, coaching materials, recordings, Blueprint format and structure, explanations, processes, concepts, and website, course, and social media content.

After full payment, you receive a limited, non-exclusive, non-transferable license to use the materials for your own personal application of the Program.

You do not receive ownership of the Program or its intellectual property.

You retain ownership of the original information you provide.

You may use your personalized Blueprint personally, but its underlying method, format, and frameworks remain ours.

Without written permission, you must not share, publish, reproduce, distribute, sell, license, give away, teach, or use Program materials with clients; create a competing or substantially similar service, method, course, program, product, or derivative material; remove ownership notices; share access; or upload the materials to an artificial intelligence system for copying, analysis, training, reproduction, teaching, or commercial use.

Nothing in this section restricts a legal right relating to digital content that is faulty, unsafe, or materially different from its description.

𝟭𝟳. 𝗜𝗹𝗹𝗻𝗲𝘀𝘀, 𝗗𝗲𝗹𝗮𝘆, 𝗮𝗻𝗱 𝗘𝘃𝗲𝗻𝘁𝘀 𝗢𝘂𝘁𝘀𝗶𝗱𝗲 𝗢𝘂𝗿 𝗖𝗼𝗻𝘁𝗿𝗼𝗹

Because Zainab Nasrawy personally delivers the Services, her serious illness or another unexpected event may delay the Program.

Other events outside reasonable control may include a family emergency, natural disaster, war, civil unrest, government action, major power or internet failure, banking or platform interruption, or a change in law.

We will tell you as soon as reasonably possible, reduce disruption, propose a revised schedule or reasonable alternative, and resume delivery when possible.

A short, reasonable rescheduling is not automatically a breach.

If a core part cannot be delivered within a reasonable time, you may cancel the affected part and receive a fair refund for Services not delivered.

𝟭𝟴. 𝗢𝘂𝗿 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼 𝗬𝗼𝘂

We are responsible for foreseeable loss or damage caused by our breach, negligence, or failure to use reasonable care and skill.

A loss is foreseeable if it was an obvious result or both parties reasonably understood when the Contract was formed that it might occur.

We are not responsible for loss caused by materially inaccurate or incomplete information you provided, your failure to disclose a relevant health risk or seek appropriate medical advice, your use of information in a way we did not recommend, or a third-party bank, platform, internet provider, or service outside our reasonable control, unless we failed to use reasonable care in selecting or managing that service.

Because this is a consumer Contract for personal Services, we are not responsible for business losses, including lost profit, revenue, opportunities, contracts, or business goodwill.

Nothing excludes or restricts responsibility for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of statutory consumer rights, or any responsibility the law does not allow us to exclude or restrict.

𝟭𝟵. 𝗖𝗼𝗺𝗽𝗹𝗮𝗶𝗻𝘁𝘀, 𝗟𝗮𝘄, 𝗮𝗻𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝗹 𝗧𝗲𝗿𝗺𝘀

If there is a problem, email zaina@znasrawy.com and explain what happened, which part of the Program is affected, the outcome you seek, and any relevant dates or documents.

We will acknowledge the complaint within a reasonable time, review it fairly, consider relevant records, explain our response in writing, and make a genuine effort to resolve it.

Both parties should try to resolve a disagreement directly before starting court proceedings unless urgent action is reasonably necessary.

This does not prevent you from using your legal rights.

If a complaint remains unresolved, we will provide any alternative dispute-resolution information that the law requires us to provide at that time.

The Contract is governed by the laws of England and Wales.

If you live elsewhere, this does not remove mandatory consumer protection that applies where you normally live.

You may bring proceedings in any court that has authority under applicable law; these Terms do not force you to bring a claim only in England where the law gives you another right.

We will not materially change the agreed Program, price, or Terms without your written agreement, except for a change required by law that does not unfairly reduce your rights.

We may make a minor administrative or technical change that does not materially reduce the Services or disadvantage you.

Because the Services are personal, you may not transfer your place to another person without our written permission.

We may use service providers for email, calls, secure storage, administration, payments, scheduling, and technical delivery, but we remain responsible for providing the Services.

We may transfer our contractual rights and responsibilities only where this does not reduce your legal rights.

The Contract does not create employment, partnership, joint venture, franchise, or agency between the parties, and neither party may make commitments for the other.

Unless the law says otherwise, a person who is not a party to the Contract cannot enforce it.

If either party delays enforcing a term, that does not permanently waive it.

If a court finds one part invalid or unenforceable, the rest continues where legally possible, and the affected part will be removed or adjusted only as much as necessary without reducing a mandatory consumer right.

Headings help readability but do not change meaning.

Where a consumer term has more than one reasonable meaning, the interpretation required by consumer law will apply.

Each section should be read with the others and with the Order Confirmation.

A heading is only a guide.

The words must, as a whole, be read fairly and openly.

Nothing described as a policy, guideline, allocation, example, or starting point overrides a mandatory right.

If a court removes an unfair or invalid term, we will not replace it with a term that creates substantially the same unfair result.

Electronic copies and signatures may be used where the law allows them.

You may download or print these Terms for your records.

Keep copies.

Please contact us before payment if any wording remains unclear.

Questions, cancellation notices, complaints, and other communications may be sent to:

Nasrawy Ltd

13 Russell Place

London NW3 2BY

United Kingdom

Email: zaina@znasrawy.com

Website: www.znasrawy.com

Company number: 13209294

The Services are personally delivered for Nasrawy Ltd by Zainab Nasrawy, professionally known as Zaina Nasrawy.

Weight Loss & Nutrition Intensive  |  Page 

𝗔𝗽𝗽𝗲𝗻𝗱𝗶𝘅 𝟭: 𝗠𝗼𝗱𝗲𝗹 𝗖𝗮𝗻𝗰𝗲𝗹𝗹𝗮𝘁𝗶𝗼𝗻 𝗙𝗼𝗿𝗺

Use this form only if you wish to cancel during the 14-day Cooling-Off Period.

You may instead send any other clear statement that you want to cancel.

To: Nasrawy Ltd, 13 Russell Place, London NW3 2BY, United Kingdom; zaina@znasrawy.com.

I give notice that I am canceling my contract for the Weight Loss & Nutrition Intensive, entered into on: ____________________.

Customer’s full name: ____________________

Customer’s email address: ____________________

Invoice or Order number, if known: ____________________

Signature, only if this form is sent on paper: ____________________

Date: ____________________

𝗔𝗽𝗽𝗲𝗻𝗱𝗶𝘅 𝟮: 𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗣𝗿𝗲𝘄𝗼𝗿𝗸 𝗖𝗼𝗻𝗳𝗶𝗿𝗺𝗮𝘁𝗶𝗼𝗻

This confirmation summarizes the Prework rules.

It does not reduce your rights and does not have to be accepted as a separate waiver.

I understand that Nasrawy Ltd may give me the Nasrawy Method reading materials and questionnaires during the 14-day Cooling-Off Period.

I may choose whether to read, download, complete, or submit them during that period.

Doing so does not waive my cancellation right, reduce my refund, or authorize personalized review, analysis, coaching, written support, calls, or preparation of my Nutrition Blueprint before the Cooling-Off Period ends.

If I cancel on time, I receive the full refund described in Section 5.

𝗔𝗽𝗽𝗲𝗻𝗱𝗶𝘅 𝟯: 𝗦𝗲𝗽𝗮𝗿𝗮𝘁𝗲 𝗛𝗲𝗮𝗹𝘁𝗵-𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗖𝗼𝗻𝘀𝗲𝗻𝘁

This consent must be actively accepted separately from the general acceptance of the Terms.

I explicitly consent to Nasrawy Ltd collecting, securely storing, reviewing, and using the health, medication, weight, dietary, lifestyle, personality, and related information I voluntarily provide solely to prepare and deliver my personalized Weight Loss & Nutrition Intensive, as explained in the Privacy Policy.

Nasrawy Ltd may receive and securely store questionnaires during the Cooling-Off Period but will not review or analyze them until that period ends.

I may withdraw this consent at any time by emailing zaina@znasrawy.com, although Nasrawy Ltd may then be unable to provide personalized Services that reasonably require this information.